Airport Operations Manager
The Airport Operations Manager is responsible for overseeing all ground operations at the airport, ensuring compliance with safety, security, and regulatory requirements.
* Oversee and manage all ground operations at the airport, ensuring full compliance with safety, security, and regulatory requirements, as well as adherence to operational policies and procedures.
* Provide oversight for all outsourced functions performed by Ground Service Providers (GSP) and vendors, ensuring alignment with service agreements.
* Ensure delivery of airline products and services at all ground customer touchpoints meets and exceeds service quality targets.
The ideal candidate will have extensive knowledge of Airport Services functions and key activities, including technical and operational related matters. They will also be able to collaborate with teams and stakeholders, make decisions in the absence of leaders, and maintain operational standards, commercial performance, and customer satisfaction.
Key Responsibilities:
* Manage and control funds, account receivables, payables, and costs within the approved budget, while ensuring compliance with communication, statutory, and legal requirements.
* Establish and maintain strong relationships with key personnel in government agencies and external parties to maximize business opportunities for the company.
* Drive continuous improvement, optimize airport resource utilization, and ensure timely and accurate reporting of all airport activities and performance metrics.
Requirements:
* Degree in any field with 3 years of experience or Diploma in any field with 5 years of experience.
* Extensive knowledge of Airport Services functions and key activities, including technical and operational related matters.
* Ability to collaborate with teams and stakeholders, make decisions in the absence of leaders, and maintain operational standards, commercial performance, and customer satisfaction.
Personality Traits:
* Strong leadership and management skills.
* Excellent communication and interpersonal skills.
* Able to work under pressure and prioritize tasks effectively.