About This Opportunity
The primary role of a Coordinator is to serve as the central point of coordination for clients and care staff. Their day involves creating and managing staff schedules, responding to client needs and schedule changes, communicating with carers, clients, and families, maintaining accurate administrative and care records, and ensuring every client receives the right care at the right time.
Key Responsibilities
* Coordinate scheduling, rostering, and administration tasks
* Manage client relationships and provide exceptional customer service
* Collaborate with care staff to ensure seamless client care
* Maintain accurate and up-to-date records
What We're Looking For
* Strong organisational and multitasking abilities
* Experience in scheduling, rostering, or administration (preferred)
* A warm, professional communication style
* Confidence using computer systems and speaking over the phone
* A commitment to providing exceptional customer service
Why Join Us?
* Supportive, caring team culture
* Ongoing training and professional development
* Meaningful work that directly impacts people's quality of life