About UsMantra at Sharks is a modern, boutique hotel located at Southport Sharks — home of the leading sports, leisure and entertainment precinct on the Gold Coast. A tight-knit team environment, join a workplace that values growth, teamwork, and delivering standout guest experiences every day.About the RoleWe are seeking an experienced and detail-oriented Assistant Manager to support daily operations while managing key financial and revenue responsibilities. This unique position combines traditional hotel leadership with hands-on involvement in accounts, reservations, and reporting.The ResponsibilitiesSupport day-to-day hotel operations, particularly Front Office and Reservations.Ensure the smooth and efficient running of the Hotel's operation in absence of the General Manager with a high level of customer service provided at all times.Maintain appropriate yield controls to maximize the Hotelrevenue from all distribution channels.Monitor and evaluate market demand trends,ensuring all rates are loaded and inventory maintenance is correct in all systems.Ensure a positive and motivating work culture that promotes collaboration, accountability, and excellence.Uphold brand standards and promote a culture of collaboration and continuous improvement.Assist in month-end revenue reconciliation and financial reporting.Manage accommodation rate updates and distribution across booking platforms.Monitor occupancy and rate performance, identifying opportunities for revenue optimisation.You will be responsible for maximising commercial performance and profitability for Mantra at Sharks, increasing RevPAR and market share on the Gold Coast.Skills and ExperienceDemonstrated experience in a similar role.Proficiency in using property management systems (eg. Opera) and Microsoft SuiteStrong organizational skills including quick follow up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment.Exceptional leadership, communication, and interpersonal skills fostering a positive and productive work environment.Strong financial acumen with experience managing budgets, forecasts, and P&L statements.A genuine passion for hospitality and providing an outstanding guest experienceThe BenefitsFree Gym MembershipFree ParkingFood & Beverage DiscountsAccor AccommodationsSimply complete the application process by clicking the "Apply" button.APPLY NOW!!No recruitment agencies, please.
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