Overview Are you passionate about bridging the gap between
business and technology ? Do you thrive on guiding teams through change, shaping strategy, and delivering innovative solutions that make a real impact? Join Hamilton Island Enterprises as a
Solution Architect
and play a pivotal role in shaping the digital future of one of Australia’s most iconic destinations.
As a
Solution Architect, you’ll do more than design systems. You’ll help
guide the business on its digital journey, providing both vision and technical oversight across our hotels, tour desks, guest services, and enterprise platforms.
Responsibilities
Lead the design of end-to-end technology solutions across multiple platforms, ensuring alignment with business goals, user experience, and operational efficiency.
Architect scalable and secure systems to support guest-facing services such as booking engines, loyalty programmes, and mobile apps, as well as internal operations including POS, CRM, and PMS.
Evaluate and select application frameworks, integration patterns, and data flows across a mix of legacy and modern systems.
Produce high-quality architectural artefacts, including system diagrams, data models, sequence diagrams, and deployment models.
Act as the bridge between business and IT, guiding stakeholders and teams on the journey and ensuring the why behind technology decisions is understood.
Provide technical oversight across critical programmes supporting hotels, tours, and guest services.
Assess current-state systems and processes, identifying opportunities to modernise and recommending future-state architectures.
Contribute to and support the delivery of Hamilton Island’s digital strategy.
What we’re looking for You will be an experienced
Solution Architect, with a solid understanding of how businesses operate and the ability to engage with stakeholders to uncover needs and pain points. With excellent communication and collaboration skills, you know how to take people on the journey and build alignment across technical and non-technical teams.
You will have experience designing and delivering solutions in complex environments, ideally within hospitality, tourism, or service industries, and bring strong knowledge of enterprise applications, integrations, and cloud technologies such as Azure and AWS. Ideally, you come from a diverse background and have supported organisations through significant digital and business transformations, giving you the insight and adaptability to bridge strategy and execution across all areas of the business.
To be successful, you’ll need
Bachelor’s degree in IT, Computer Science, Engineering, or a related field; Architecture or Cloud certifications (e.g., TOGAF, AWS/Azure Solutions Architect) are desirable
Minimum of 10+ years of experience in technical roles, including 5+ years in solution and/or enterprise architecture, ideally within a large and complex environment
Deep expertise in designing end-to-end solutions that bridge business needs with technical implementation
Strong working knowledge of enterprise architecture principles, systems integration, data architecture, and cloud-native design
Comfortable navigating complex technology environments with legacy systems and new digital platforms
Ability to articulate architectural concepts clearly to both technical and non-technical stakeholders
Pragmatic problem-solver with a strong desire to innovate and modernize
Passionate about user experience, system performance, and operational efficiency
About Hamilton Island Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.
Every team member plays a role in shaping those experiences – making Hamilton Island not just a great place to visit, but a great place to work.
A little island can do wonders - make your next career move one to remember. Apply now!
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