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Junior Sales Consultant (B2C)
Wellness Products | Infrared Saunas, Ice Baths & More
Gold Coast | Full-Time | Immediate Start
About Kiva Wellness
At Kiva Wellness, we’re on a mission to make premium wellness accessible. From infrared saunas and ice baths to innovative sleep pods, we’re proud to be Australia's original home for quality wellness products. With a fast-growing customer base across Australia and New Zealand, we’re passionate about helping people feel better, sleep deeper and recover faster.
We’re now looking for a bright, energetic and motivated Sales Associate to join our team and help guide customers toward their perfect wellness solution.
The Role
This is a sales role focused on B2C customers. You'll work closely with our experienced Sales Manager, learning how to qualify leads, close sales and deliver a premium experience to every customer whether it’s via phone, email, live chat or in person.
Respond to inbound leads and nurture warm enquiries from our website, live chat and showroom
Understand customer needs and recommend the right Kiva product based on lifestyle, budget and goals
Provide accurate quotes and follow up with prospects in a timely, thoughtful manner
Assist with showroom sales and demonstrations
Maintain accurate records in our CRM (HubSpot)
Work with marketing and customer service teams to ensure a seamless buyer journey
Hit individual sales targets while contributing to team goals
What You’ll Need to Succeed
A passion for health, wellness and helping others
Strong communication skills with a friendly, confident phone manner
A natural sense of curiosity and willingness to learn
Some sales, retail or customer service experience (even better if it’s in wellness or ecommerce)
Self-motivated, organised and comfortable working in a fast-paced team
What We Offer
Competitive base salary + uncapped commission structure
Ongoing training and mentorship from senior sales team
Career growth opportunities as the company continues to expand
A supportive, wellness-focused culture
Access to our wellness showroom (yes, that means saunas and ice baths!)
Be part of a brand that’s genuinely helping people live better
Secure Role: Be part of a rapidly growing Gold Coast company.
Ready to Help People Feel Amazing?
If you’re passionate about wellness and ready to boost your sales career, we’d love to hear from you.
Apply now with your Resume and a short cover letter telling us why you’d be a great fit at Kiva Wellness.
Please note due to expected high demand only successful applicants will be contacted.
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Your application will include the following questions: Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a sales associate?
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