Volunteering at an RSPCA Op Shop is a fantastic way to help animals in need, develop your customer service skills, connect with the community, and meet new friends and fellow animal lovers!As an Op Shop volunteer, you'll benefit from:Learning key retail skills and customer serviceMeeting new friends and being a part of an awesome communityMaking a difference in the lives of animalsDiscounts in RSPCA Victoria op shops as well as our retail stores No two days are the same! Duties include:Serving and assisting customersReceiving, sorting and pricing donated goodsDisplaying and rotating goods for sale in the storeTo be successful in this role, you will need:to be at least 18 years of agethe ability to work in a teambasic mathematical skillsmanual handling (up to 15kg)a great sense of humour!Our vision is to end cruelty to all animals. We provide an extensive range of services and programs to improve the welfare of animals and to support Victorians with their pets as well as providing refuge, care and new homes to more than 11,000 animals every year.As a not-for-profit organisation, we rely on volunteers and community support to carry out our work. Our op shops provide critical funding that enables our work to continue.RSPCA Victoria is recognised by Mental Health Australia as a skilled workplace. So what are you waiting for?! Join our fun and friendly family today and help animals in need. We can't wait to hear from you!All training is provided "on the job". You will be supported by the Op Shop Store Manager and the Volunteer Program Team. Time required Hours and days of volunteering vary depending on what suits your personal circumstances as well as the Op Shop roster. Many volunteers donate their time on a regular basis, while others volunteer when they have time. Requirements You must please be willing to learn how to use our volunteer management system in order to complete online learning, and log in and out of your shifts.