Technical Product Support (Graduate Field Engineer)
Bridestone Mining Solutions Australia (BMSA)is a market leader in the tyre & mining services industry and is renowned for its global reputation for quality products, continuous improvement & cutting-edge application of technology.
OurOTR (Off The Road) Tyresare manufactured specifically to customer requirements selecting fromBMSA'sbroad menu of technical capabilities to create a product with outstanding performance in multiple areas considering environmental, load & operating variables. Bridgestone tyres are supported by a range of products & services including iTrack tyre pressure & temperature monitoring as well as wheel/rim supply & repair.
Our mission:Serving Society with Superior Quality
We seek a recent graduate to fill aTechnicalProduct Support (Field Engineer) position in ourPerth Branch servicing our customers across WA, NT & SA.
The Benefits
Competitive salary & career development within the global Bridgestone business
Fully maintained company vehicle available for private use also
5 days extra leave every year after 2 years of employment
An extra 5 days leave as a one off at each 5 year employment milestone
Health checks / free flu shots
Product discounts on Bridgestone Tyres
Additional benefits & staff discounts
The Role:
Promote Bridgestone OTR tyres, iTrack & BMSA related products/services to existing & potential customers
Work with colleagues to optimise OTR tyre selection & use of iTrack to satisfy customer requirements
Conduct presentations or technical training on OTR tyres or iTrack for customers or BMSA personnel
Troubleshoot technical & operational issues for customers & BMSA personnel
Identify new product & product improvement opportunities for OTR tyres or iTrack
Plan, organise, conduct & summarise field trials of new & current products including tyres or iTrack
Assist the Sales team to monitor & maintain tyre performance guarantees & product warranties
Develop & maintain a database to improve market intelligence
Assist sales personnel in forecasting, planning & strategy of tyre & iTrack sales
Initiate & implement process improvements & automation
About You - Essential
Tertiary qualifications in engineering or similar discipline
Experience or exposure to technical support within OTR tyres or heavy industry
Demonstrated ability to analyze problems, think critically & provide effective solutions
High level data analysis and manipulation skills
Strong commitment to safety of yourself & others
Patience & flexibility for frequent travel (25-40%)
A valid driver's licence
Current work rights in Australia
About You – Preferred
High level ability in Excel, PowerBI & other analytical tools
Exposure to RAD (Rapid Application Development) methodology, Python coding & other capabilities
Join BMSA and kick start your professional journey within a global icon
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