Job Opportunity We are seeking an experienced Reservations Agent to provide exceptional guest service and manage bookings for our luxury hotel in Sydney. About the Role * Provide outstanding customer service to guests from around the world, ensuring their stay with us is memorable and enjoyable; * Manage reservations efficiently and effectively, maximizing occupancy rates while meeting individual guest requirements; * Upsell hotel services, promoting additional revenue streams through targeted offers and promotions. Requirements To be successful in this role, you will require: * A strong background in hospitality or a related field; — At least one year of experience as a Reservations Agent or equivalent role — Excellent communication skills, — Ability to work independently with minimal supervision, paint points