AST Technologies seeks an IT Support Technician to provide remote and on-site support for clients. Key responsibilities include troubleshooting, fault analysis, and customer service.
The successful candidate will have 2 years of experience in a similar role, strong communication skills, and knowledge of Microsoft Windows, Cybersecurity, and Cloud services.
* Maintain service tickets and support documentation.
* Configure and deploy IT equipment.
* Administer Cloud services, including moves, adds, changes.
The ideal candidate will be highly motivated, organized, and able to work well under pressure.