Office Administrator – Growth-Focused Trade Business
We are a fast-growing trade services company entering a deliberate expansion phase and are seeking a full-time Office Administrator to help drive our next stage of growth.
This is not a “sit at the desk and answer phones” role.
This is a pivotal position that will directly influence client experience, cash flow, scheduling efficiency, and business scalability.
About the Role
You will be responsible for:
* Managing work orders via AroFlo (scheduling, job tracking, updates)
* Client communication and service coordination
* Assisting with quoting and follow-ups
* Invoicing and debtor follow-up
* Back costing of completed works
* Lead capture and client creation
* Supporting systems development and process improvement
* Assisting with Xero data entry and financial admin
We use:
* AroFlo (work order management system)
* Xero (accounting software)
Full training will be provided on both platforms.
This position operates from a dedicated home office within the owner’s private residence, applicants must be comfortable working in that environment while maintaining a professional workplace standard.
What We’re Looking For
* Highly organised and detail-oriented
* Confident communicator (phone and email)
* Comfortable working with systems and learning software
* Self-motivated and proactive
* Interested in growing with a business, not just filling a role
Experience in trade administration or service-based businesses is advantageous but not essential for the right person.
Why This Role Matters
We are in a scaling phase. The right person will help build structure, improve efficiency, and support the transition from owner-operated to growth-focused business.
This is a long-term opportunity for someone who wants to be part of building something meaningful.
Full-time position. Competitive salary based on experience.