Our hotels bring people together. We're searching for a Conference & Events Coordinator capable of juggling bookings, building strong client relationships and pulling together truly unforgettable events, meetings and conferences.
Every day is different at IHG, but you'll mostly be:
Liaising with clients to build accurate events bookingsDelivering exceptional service standards in-person, on email or over the phoneEstablishing client requirements to effectively facilitate their needsResponding to meeting & events enquiries and upselling to maximise sales, occupancy and revenueAccurately logging all enquiries in the sales and catering system – compiling accurate function sheets and regular reports for the Operations Team
What We need from you:
Previous groups, meeting and events experience in a hotel or sales rolePassion for providing excellent client experiences and client engagementConfidence in proactively preventing problems and ability to handle service recovery following any complaintsLove of working in a fast-paced and motivated team with a desire to take the next step in your careerExcellent attention to detailExceptional administrative and time-management skillsWillingness to work as part of a team and learn new thingsExperience using Opera, Microsoft Outlook, Word and Excel and Infrasys an advantageExperience using Salesforce is desirable, but not essential
You'll be rewarded for your hard work with a suite of benefits that supports you and your family's well-being, including:
Paid birthday leave Hotel perks like accommodation and food & beverage discounts Enhanced parental leave Proactive health days and flexible work options. Your career journey will be supported through our lifelong development program IHG Career Milestone celebrations Transfer of entitlements as you move and grow with IHG. Access to our discount retail platform that makes your pay go even further.
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.