Position Overview
Blue Sky Community Services is seeking a full-time Team Leader to join our Families, Young People and Communities Team within the Families Together program, commencing 1 July 2026. The role will provide leadership, supervision and support to the Families Together program across the Bellingen, Coffs Harbour and Nambucca Heads Local Government Areas (LGAs) and will be based at our Coffs Harbour office. The position is a fixed‐term, full-time role until 30 June 2031 and involves travel within the region and participation in a 24/7 on‐call phone roster shared across the team.
Key Responsibilities
* Deliver intensive, trauma‐informed, strengths‐based, and child‐centred practice to keep children safe at home with their families, preventing removal and future involvement with the child protection system.
* Assess and respond to child safety and wellbeing risks, including domestic and family violence, alcohol and other drug use, and emerging family crises, providing both direct intervention and practice guidance for staff.
* Develop, implement and review family‐led case plans that improve parenting capacity, safety, stability, education, health and overall family wellbeing.
* Lead and support the delivery of the Families Together program, ensuring high‐quality, safe and effective service delivery in line with program objectives, performance indicators and funding requirements.
* Provide leadership, supervision and practice support to Family Practitioners and Family Support Workers, including case allocation, workload management, documentation quality and support with complex and high‐risk cases.
* Maintain accurate, timely and compliant case documentation; oversee team documentation and reporting to ensure quality practice, data integrity and achievement of program outcomes.
* Build and maintain effective working relationships with DCJ and key stakeholders, including police, health services, schools and community organisations, to support coordinated and integrated responses for families.
* Promote culturally safe, inclusive and child‐focused practice, supporting effective engagement with Aboriginal and Torres Strait Islander families and diverse cultural backgrounds and contributing to continuous improvement and service quality initiatives.
Qualifications
* A relevant tertiary qualification in social work, psychology or a related discipline, with demonstrated experience leading child and family service teams and delivering trauma‐informed, family‐centred practice to vulnerable children and families.
* Demonstrated ability to lead, support and quality‐assure practice within Family Preservation programs, and strong working knowledge of NSW Department of Communities and Justice (DCJ) systems and requirements.
* Capability and willingness to confidently lead, promote and embed the Families Together program across direct practice and team oversight.
* Ability to model and uphold behaviours, attitudes and professional conduct aligned with the organisation's values, culture and Code of Conduct, and to support team members to meet these expectations.
* Strong commitment to delivering exceptional customer service, with the ability to foster service excellence and positive engagement with children, families and stakeholders.
* Demonstrated ability to quickly learn, adapt to and confidently use ICT systems, including the Microsoft suite, client management systems and databases, while supporting compliance with documentation and reporting requirements.
* Highly developed organisational skills, a friendly and positive can‐do approach, and willingness to travel within the local area to support families and provide leadership presence in practice settings.
About the Families, Young People and Communities Team
The Families, Young People and Communities team works with young people aged 8 to 24 and their families, parents and carers to ensure young people are safe and connected, and parents are supported to strengthen family relationships. The team delivers a wide range of support options for individuals, groups and families, and works with local communities and partner sector services to deliver training to family and community services across the Mid North Coast.
We are an inclusive employer
We believe that the makeup of our workplace should reflect the diversity of the communities we work within. We therefore strongly encourage people with diverse backgrounds and cultures, and people who have lived experience of disability, to apply to work with us.
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