Job Summary:
The role of Dispatcher is a critical component of our logistics operations. As the key point of contact between drivers, customers, and internal departments, this position ensures that shipments are delivered on time while optimizing efficiency and maintaining compliance with safety and transportation regulations.
Key Responsibilities:
* Schedule and dispatch trucks to deliver goods to customers and job sites efficiently.
* Communicate with drivers to provide routes, instructions, and updates on deliveries.
* Monitor truck locations and status using GPS tracking systems.
* Adjust routes and schedules as needed to accommodate delays, weather conditions, or customer requests.
* Maintain accurate records of deliveries, truck mileage, fuel usage, and driver hours.
* Ensure compliance with DOT regulations, company policies, and safety standards.
* Coordinate with production and warehouse teams to confirm product availability and loading schedules.
* Address and resolve any issues related to transportation, including mechanical breakdowns, delays, and customer complaints.
* Foster strong relationships with drivers and customers to enhance communication and service quality.
* Prepare and submit daily, weekly, and monthly transportation reports as required.
Qualifications & Skills:
* Prior experience in dispatching, preferably in the trucking or construction materials industry.
* Strong knowledge of DOT regulations and transportation laws.
* Proficiency in dispatch software, GPS tracking systems, and Microsoft Office.
* Excellent communication, problem-solving, and organizational skills.
* Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
* Strong attention to detail and ability to work under pressure.
* Ability to work flexible hours, including weekends, if necessary.
Benefits:
* Competitive salary based on experience.
* Health, dental, and vision insurance.
* Retirement plan options.
* Paid time off and holidays.
* Opportunities for career growth within the organization.