About This Role
We are seeking a highly skilled and experienced professional to join our team as a Senior Banking Consultant. As a Senior Banking Consultant, you will play a key role in helping to deliver the desired customer experience by adopting a positive relationship-based, customer-centric approach that demonstrates passion for identifying and prioritizing the complete financial needs of customers.
* Act as an ANZ products initiator and role model, eagerly supporting the Branch Manager in delivering ANZ's retail strategy, in addition to day-to-day operations for the branch.
* Meet customer needs through the provision of ANZ's range of home loan, insurance, investment products, and transactional services.
* Take responsibility to 'know your customer' from a risk perspective.
* Deliver the desired customer experience by adopting a positive relationship-based, customer-centric approach that demonstrates passion for identifying and prioritizing the complete financial needs of customers.
Requirements:
* Prior experience in developing strong relationships in a customer-focused role.
* Significant experience in financial services, preferably within the retail banking sector.
* Excellent communication and interpersonal skills.
* Leadership and coaching capabilities.
* Experience in being an influential user and promoter of technology.
* Ability to multi-task, highly adaptable to change and ambiguity.
What We Offer
At our organization, we value our employees and strive to create a work environment that is inclusive, supportive, and rewarding. We offer a range of benefits, including flexible working arrangements, access to health and wellbeing services, and discounts on selected products and services.
We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from all candidates and encourage those with disabilities or access requirements to contact us about any adjustments they may require during the recruitment process.