Job Title: Patient Services Officer
Mater Private Hospital Townsville is seeking a skilled and experienced Patient Services Officer to join their team.
The ideal candidate will be flexible with working hours, as shifts span 5:45am to 8:00pm Monday through Sunday.
The role involves end-to-end patient journey management, including theatre bookings/administration, patient registration, admissions, and customer experience.
* Patient admission, discharges, and transfers
* Work within an interdisciplinary team environment, providing administrative services
* Structure clinics for outpatient appointments
* Maintain effective relationships with consultants
* Medical record preparation, tracking, filing, and maintenance
* Assisting with patient billing
* Wayfinding and general enquiries
To succeed in this role, the following skills and qualifications are required:
* Demonstrated ability to work methodically with speed, efficiency, and exceptional attention to detail
* Proven experience working in an administrative role within a medical or hospital environment
* Sound computer literacy and numeracy skills, well-developed keyboard skills, and familiarity with patient administration systems
* Sound written and verbal communication skills with internal and external stakeholders
* Demonstrated effective interpersonal skills and ability to work under the direction of others
This role offers opportunities for professional growth and development, as well as a chance to make a real difference in people's lives. If you are a motivated and organized individual looking for a new challenge, please submit your application.
Please note that only successful applicants will be contacted.