OverviewJoin to apply for the Service Advisor Lismore NSW role at Frizelle Sunshine Automotive.Frizelle Sunshine Automotive is an Australian-owned business and part of the Peter Warren Automotive Holdings family.
We represent vehicle brands and offer a complete range of services, including expert mechanical servicing.
With over 900 employees across multiple locations, our team is built on extensive industry knowledge, outstanding sales and customer service, and leading expertise.
We value our people as one of our greatest assets and are looking for passionate individuals to join our growing team.We are currently looking for a Service Advisor to join the team at our Lismore Dealership.What The Role EntailsProviding the ultimate customer service experience to our clients face to faceBuilding and maintaining positive customer and employee relationshipsMaintaining regular contact with our customers to provide updatesCommunicating with internal department teams to ensure vehicles are completed and ready on time for our customers as promisedHandling customer concerns and complaints with prompt solution based outcomesOffering accurate estimates for customers requiring additional work or repairsBeing a champion of objections – There is always a positive outcome!
Ongoing training and development.
If you have the desire to grow we will get you thereWhat We Are Looking ForProven experience as a Service Advisor highly desired, or experience in Banking, Real Estate or customer facing rolesExcellent customer service with well-developed verbal and written communication skillsA proactive person who presents professionallyExperience in a department where KPIs are usedExperience with Pentana Solutions (Reynolds & Reynolds) highly desired but not essentialAbility to sell additional work as requiredSomeone who can work autonomously but thrives when part of a teamLove a rapid paced, yet fun environmentBenefits Of Joining UsEmbrace development and mentoring from your team, fostering personal and professional growthAccess discounted rates on Bupa Private Health Insurance, prioritizing your well-beingExclusive discounts on vehicles, parts and servicingBenefit from our Employee Assistance Program (EAP), providing support and resources during challenging timesLifestyle discounts, including gym memberships and retail discountsPaid parental leave to support you and your familyEmployment detailsEmployment type: Full-timeJob function: OtherIndustries: Motor Vehicle Manufacturing
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📌 Service Advisor Lismore Nsw
🏢 Frizelle Sunshine Automotive
📍 New South Wales