Job Title:
Administrative Support Officer
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Job Description:
* Support the leadership team at our care home in Traralgon, Victoria.
* Partner with the General Manager to deliver exceptional customer service and drive business results.
* Work across various functions including rostering, payroll, training, compliance, and human resources.
* Develop and maintain relationships with residents, families, and staff to ensure a high-quality experience.
Key Responsibilities:
1. Manage resident administration, including enquiries, admissions, and occupancy targets.
2. Support recruitment activities, including interviews and onboarding processes.
3. Provide administrative support to the leadership team, including data entry, filing, and document management.
4. Contribute to the development and implementation of operational procedures and policies.
Requirements:
* Cert III in Business Administration or equivalent experience.
* Previous experience in an admin/customer service role.
* Excellent communication and diplomacy skills.
* Intermediate to advanced MS Office Suite skills.
* Highly developed organisation and time management skills.
What We Offer:
* A supportive and collaborative team culture.
* Ongoing learning and development opportunities.
* Discounts on Bupa products and services.
* Internal transfers across our care homes.