Assistant Store Manager
This is a key leadership position within the store, playing a pivotal role in driving sales growth and delivering exceptional customer service. The ideal candidate will have experience leading high-performing teams and be able to foster a collaborative work environment.
Responsibilities:
* Lead a motivated team of sales associates, providing guidance and support to ensure the highest levels of performance.
* Develop and implement training programs that empower employees to excel and grow in their roles.
* Establish clear communication channels to keep employees informed about company policies, products, and procedures.
* Ensure compliance with health and safety regulations, conducting regular risk assessments to maintain a secure environment.
Operational Excellence:
* Assist in maintaining high visual merchandising standards, ensuring an engaging shopping experience for customers.
* Monitor inventory levels, oversee stock replenishment, and manage delivery logistics to meet business needs.
* Identify opportunities for process improvements, implementing efficient solutions to drive business results.
Sales & Performance:
* Support the achievement of sales targets through effective strategies and tactics.
* Track key performance indicators (KPIs) to measure and sustain store success.
* Work closely with colleagues to identify and address areas for improvement, driving business growth and profitability.
Customer Experience:
* Deliver exceptional customer service at every opportunity, building loyalty and trust with our customers.
* Act as a brand ambassador, representing our company values and mission in all interactions.
* Develop and implement initiatives to build meaningful connections with local communities, creating a welcoming shopping atmosphere.