About this role
By joining our team, you will be part of a highly progressive and passionate group of healthcare professionals and support staff, united by a common goal: to design care experiences that deliver the best possible life outcomes. Our ambition for better cancer care has grown into a dedicated team of ~2,000 employees across 50 locations nationally.
Job Purpose
The primary purpose of this role is to develop a CRM-driven approach towards referrer engagement. Specifically, the Referrer Engagement Manager is responsible for developing, prioritising, and implementing key CRM strategies (acquire, develop, retain) and contributing significantly to delivering practice activity targets.
Suitable candidates will have a deep connection to purpose and empathic understanding of how our service improves life outcomes for each patient. They will understand relevant referral care pathways for patients, including MDTs, in each disease indication and geography.
Key Responsibilities:
* Develop, prioritise, and implement key CRM strategies according to referrer segments and contribute significantly to delivering practice activity targets.
* Establish role as valued partner and integral member of practice management team and develop clear plans in areas of access, marketing and referrer engagement to support and deliver practice activity targets.
* Develop capability of State Referrer Engagement Team by providing leadership, management and support to direct reports.
About You
Suitable candidates will have:
* Tertiary qualifications in science, health-related or business fields.
* Great selling, presentation, interpersonal and communication skills.
* Strong existing relationships and knowledge of local catchment specialists, GPs, hospital management, and MDTs.
Benefits
You will enjoy a range of benefits, including:
* Opportunity to work for rapidly growing healthcare organisation.
* Working with vibrant team aligned with providing best patient experience possible and outcomes.
* CLOSE KNIT INTERNAL COMMUNITY