Posted: 4 June
The role
We are seeking an experienced Senior Business Analyst to join a major digital and enterprise transformation program focused on HR and Payroll systems. This role will suit someone who has a strong background in system implementation, business process improvement, and stakeholder engagement within complex, regulated environments.
Key Responsibilities System Implementation & Support
- Support implementation and enhancement of HRIS and payroll systems (e.g., Workday, SAP SuccessFactors, Oracle HCM)
- Assist with system configuration, testing, and deployment activities
- Ensure solutions meet business and compliance requirements
Business Analysis & Requirements Gathering
- Engage with stakeholders to elicit, define, and document functional and non-functional requirements
- Translate business needs into user stories, process maps, and solution requirements
- Support traceability from requirements through to delivery
Process Improvement & Optimisation
- Analyse existing HR and payroll processes to identify gaps, inefficiencies, risks, and automation opportunities
- Contribute to process redesign and future-state operating models
- Support continuous improvement initiatives
Data Analysis & Reporting
- Develop and support HR and payroll reporting and dashboards
- Analyse workforce data to provide insights on metrics such as turnover, workforce composition, and time tracking
- Support data quality and consistency across systems
Testing & Compliance Support
- Assist with User Acceptance Testing (UAT), test case development, and defect managementEnsure payroll and HR processes comply with relevant legislation, policies, and governance standards
- Support audit and compliance activities as required
Stakeholder Engagement & Delivery Support
- Collaborate with senior stakeholders across business, IT, risk, legal, privacy, and transformation teams
- Support delivery planning, dependency mapping, and risk identification
- Contribute to effective communication between technical and non-technical staff
Essential Skills & Experience
- Minimum 3+ years' experience as a Business Analyst or Systems Analyst
- Demonstrated experience supporting HR or Payroll system implementations
- Strong knowledge of HCM/Payroll platforms such as Workday HCM, SAP SuccessFactors (EC/ECP), or Oracle HCM
- Strong analytical and problem-solving skills with the ability to interpret complex data and processes
- Proven stakeholder management experience, including engagement with senior leaders and cross-functional teams
- Experience working within large-scale transformation or system integration projects
Highly Regarded
- Experience in government, insurance, health, or disability sectors
- Understanding of data governance, information lifecycle, and retention policies
- Ability to balance strategic thinking with detailed delivery execution
- Formal project or delivery certifications such as PRINCE2, PMP, Agile, or Scrum
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