Apply now
Job no:
******
Work type:
Permanent
Location:
South Brisbane
Categories:
Administration
About the role
The Mater Hospital Administration team has an opportunity available for an experienced Senior Administration Officer to join their team working in our Cardiovascular Investigation Unit.
This role will be offered on a permanent basis, 32 hours per week Tuesday – Friday.
This position is a Senior Administration Officer within the Cardiovascular Investigations Team.
Your role will involve but not be limited to:
Providing Exceptional Customer Service to patients and clients
Booking and managing outpatient appointments in Karisma
Register and update patient details in iPM
Liaise on a regular basis with the scientists with regards to bookings/workflow
Organise the requests for the following days patients (including consent forms and holter/BP diaries)
Totalcare billing
Manage phone calls from patients and clinical staff taking a variety of enquiries.
Stock ordering
Maintain a high level of discretion and confidentiality, complying with administration, and financial policy and procedures
Continually demonstrate highly developed written communication skills including ability to draft routine correspondence on behalf of management
Provide administrative assistance to other senior staff and others as requested
Exercise judgement where necessary to solve immediate problems in situations where precedents have not been set and procedures not defined
About you
To be successful in this role, you will demonstrate:
Previous Totalcare/billing experience (highly desirable)
Must be able to work autonomously as well a team
High level of customer service, verbal and written communication skills
Ability to multitask, organise and prioritise work effectively within a busy, fast-paced, demanding environment
Highly developed time management and organisational skills
Strong computer skills including competence in Administration systems (and the ability to quickly learn new systems)
Ability to use programs such as Outlook, Word and Excel
Mater is Queensland's largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals.
We're leaders in healthcare, education, fundraising & philanthropy and research — and it's our people who make the difference.
We're looking for passionate individuals to join our team and help shape the future of care.
At Mater, you'll be part of a purpose-driven organisation that values innovation, compassion, and excellence.
Increase your take-home pay
with generous salary packaging options, including meal and entertainment benefits
Grow your career
with access to industry-leading training and professional development through Mater Education
Wellbeing support
through our Employee Assistance Program and on-site pastoral care teams
Access a range of health and wellbeing services
with a corporate discount on private health insurance
Exclusive discounts
across dining, retail, travel, accommodation (just to name a few)
Stay active
with unlimited access to discounted gyms via the Fitness Passport program
Convenient, discounted on-site parking
Enjoy great food
with reduced prices at our campus cafés and coffee spots
Join Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team
Be part of something bigger.
Make your move with Mater.
#MAKEYOURMATERMOVE
Applications close on Sunday 30th November ****.
Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW
Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.
Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made.
Only direct applications will be considered.
Mater Group is dedicated to creating a workplace that values diversity and inclusion.
As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities.
We believe in providing equal opportunities for all qualified candidates.
Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.
Advertised:
17 Nov **** E. Australia Standard Time
Applications close:
30 Nov **** E. Australia Standard Time
#J-*****-Ljbffr