Description
Administration Support
Looking for a challenging, fast paced yet rewarding role? An opportunity has become available at Wanslea to provide administration support in the Early Childhood Approach team that supports children with developmental delays and/or disability and, their families.
About Wanslea
Wanslea was founded in Western Australia 80 years ago and offers services across WA, the Northern Territory and Tasmania. We are a compassionate, caring organisation that supports families and their children with a diverse range of programs. We are committed to inclusion and diversity and actively seek to engage people who share our values; we Care, we Collaborate, we are Accountable, we have Courage, we Celebrate.
Why join Wanslea?
At Wanslea, you're encouraged to be your true self People aren't pegs, so we don't have 'holes' for you to fit into. People of all cultural backgrounds, ethnicity, age, ability, gender, religion, sexual orientation, identity or other are welcome, and encouraged to apply.
At Wanslea, we're committed to cultivating a healthy, positive and growth enabling environment. We are proud of our wide-ranging benefits package which is available to all full-time employees, including:
* Permanent full-time position
* Salary starting from $84,964.71 per annum plus superannuation
* Opportunity to salary package
* Ongoing professional development opportunities
* Additional paid break between Christmas and New Year
* Unique opportunity to work in an organisation passionate about diversity and inclusion
* Amazing people and rewarding team culture with highly capable and welcoming colleagues
About you
We are looking for a professional, positive and energetic individual with extensive experience in administration support and managing a high intake of calls whilst maintaining a high-quality service.
* Hold a Cert IV in Business and Administration or equivalent
* Demonstrate experience managing high volume phone calls with a strong customer service focus
* Proven organisational and time management skills with capacity to be flexible and adaptive to changing workplace requirements
* Well-developed interpersonal skills and demonstrated experience in providing high level customer service
* High level verbal and written communication skills with exceptional attention to detail
* Current Working with Children Card
* Current satisfactory National Police Clearance
* NDIS Worker Screening Check
* Current WA 'C' Class driver's licence
The Role
The key responsibilities of this role include:
* Handling a high volume of incoming calls and scheduling of appointments
* Provide high level administrative support to the Early Childhood Approach team to ensure provision of a quality service
* Provide high level customer service via phone, face to face and email
* Ensure the documentation and information management meet the requirements for the funding body, government agencies, service providers and Wanslea
* Adhere to privacy requirements and NDIA's Information and Technology usage requirements in line with program obligations
* Actively contribute to the achievement of the goals in Wanslea's Strategic Plan and the overall objectives of the organisation
* Coordinate events including bookings, recording attendances, catering, preparation of materials and charges
* If you have a genuine passion for supporting children and their families, combined with excellent administration and organisational skills
Apply Now
Submit your current resume and a concise cover letter addressing the full selection criteria as provided in the Position Description.
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Applications close on 26 June 2025
Wanslea reserves the right to close applications at any time, therefore we encourage you to submit your application as soon as possible.
Wanslea encourages applicants from all backgrounds and does not discriminate in regards to race, colour, gender, sexual orientation, age, ability, marital status, family or carer responsibilities, pregnancy, religion, political opinion, national extraction or social origin.
Wanslea is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.