Job Title
Field Service Technician
Deliver exceptional customer service as a Field Service Technician in our dynamic team.
About the Role
* Install, maintain and repair equipment for our customers across Australia.
* Work collaboratively with colleagues to achieve high-quality results and meet deadlines.
* Develop your technical skills through on-the-job training and ongoing professional development opportunities.
As a key member of our field service team, you will be responsible for delivering timely, high-quality and brilliant customer service. You will install, maintain and repair equipment for our customers across Australia. Your strong communication and problem-solving skills, combined with your enthusiasm for working in a fast-paced environment, will make you an excellent fit for this role.
We are committed to providing a supportive and inclusive work environment that encourages collaboration, creativity, and innovation. If you are passionate about delivering exceptional customer service and have a strong desire to learn and grow, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
* Install, maintain and repair equipment for our customers across Australia.
* Collaborate with colleagues to achieve high-quality results and meet deadlines.
* Develop technical skills through on-the-job training and ongoing professional development opportunities.
* Provide exceptional customer service, responding promptly and professionally to customer inquiries and concerns.
Requirements:
* Current Driver's License.
* Strong Communication Skills (written and verbal).
* Approachable and caring attitude towards customer service.
* Passion for Problem Solving.
* Appetite for Challenge.
* Comfortability working to tight deadlines.
* Confidence to act with autonomy, integrity, and pace under pressure.
* Availability to work required hours within the 7am - 7pm timeslot and travel to areas of work away from your nominal place of residence where required.
Benefits
We offer a range of benefits to support your physical and mental well-being, including:
* 18 weeks of paid parental leave.
* Discounted gym memberships + other corporate benefits.
* Device allowance or mobile device.
* Options for salary sacrificing.
* An inclusive work culture that prioritizes balance and wellbeing.
* A dedicated and caring team of subject matter experts to train and support you.
Company Overview
At nbn, you'll work with inspirational leaders and innovators in their field, help take on engaging and exciting work, and seek original solutions to new challenges every day. Things move quickly at nbn, and opportunities present themselves all the time. At nbn, you have an incredible chance to broaden your skills and widen your horizons. This is a once in a lifetime opportunity to accelerate your career, and shape your own future, along with Australia's.