Customer Support Specialist Role
We are seeking an enthusiastic and customer-focused individual to join our team as a Customer Support Specialist. This role will involve managing service calls, liaising with clients, and working with medical administration systems.
Main Responsibilities:
* Manage inbound enquiries and daily interactions with clients in a professional and courteous manner
* Liaise extensively with clients from diverse backgrounds, including elderly and multicultural individuals, providing tailored support and solutions
* Work effectively with computerized client databases and electronic appointment systems to ensure seamless service delivery
Your Qualities:
* Excellent communication skills for developing strong relationships with clients and colleagues
* A passion for delivering exceptional customer service in every interaction, driving customer satisfaction and loyalty
* Previous experience in sales, customer service, or call centers is desirable but not essential
Benefits of Working with Us:
We offer a supportive and inclusive work environment that values diversity and promotes career growth. Our employees enjoy a range of benefits, including an attractive salary package, 15.4% superannuation, paid parental leave, and employee discounts.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.