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Customer service administrator

Perth
beBeeAdministrative
Customer Services agent
Posted: 11 September
Offer description

Job Description:

We are seeking an experienced administrator to join our team and provide high-quality reception and administrative support.

This role plays a key part in ensuring the smooth delivery of services, supporting clients, families, and visitors.

The successful candidate will be responsible for providing a professional, high-quality reception service, including answering phones, handling enquiries, and greeting clients, families, and visitors.

Key duties and responsibilities include:

* Providing general administrative support, inclusive of printing, photocopying, quality controlling documents, correspondence, reports, and presentations.
* Taking accurate meeting minutes and providing drafts for meeting organisers' approval.
* Assisting clinical and community services staff with client-related tasks, such as SMS reminders, appointment scheduling, enquiries, and referrals.
* Coordinating the ordering, supply, and distribution of stationery, office equipment, and consumable items efficiently.

To be successful in this role, applicants should have:

* A qualification in Business Administration or a minimum of two years' experience in a similar field.
* Proven experience across a broad range of administration and office procedures, with advanced computer literacy.
* Strong written and verbal communication skills, with exceptional attention to detail in grammar and spelling.
* The ability to process complex information with a trauma-informed approach.
* Ability to maintain strict privacy and confidentiality in line with organisational policies.
* Strong organisational and time management skills, with the ability to multi-task, prioritise, and meet deadlines.

Our organisation is committed to providing a supportive and inclusive work environment. We offer opportunities for personal and professional growth, and we are passionate about making a positive difference in the lives of our clients and their families.

If you are a highly organised and motivated individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

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