Travel and Retail Specialist
Come work for a leading foreign exchange company with over 1,100 stores across the globe.
Founded in 1976, this company has grown to become one of the market leading specialist providers of foreign exchange products and services.
We are passionate about retail and travel, but most importantly, we pride ourselves on providing the best customer service in the industry as we play a vital part in our customers' travel journeys.
The Opportunity:
* You will be the face of the company, representing our brand by promoting exciting travel money products, exceeding customer expectations, and owning the store like it's your own.
Key Accountabilities:
* Deliver excellence in customer service and achieve individual KPIs/targets
* Maximize sales and promote all customers our product range
* Embrace the digital mindset via social media - Google reviews/Facebook/Instagram
* Monitor stock levels and fully investigate overs and shorts (differences) and report
* Comply with all company and location policy and procedures, including legal requirements
Your Experience:
* Passion for Travel and positive can-do attitude
* Excellent verbal communication and written comprehension skills
* Able to work independently and as a member of a team
* Enjoys working with numbers and detail in a structured environment
* Retail, cash-handling, and/or banking experience is desirable (but not essential)
* Ability to handle routine activities with attention to accuracy and detail
* A strong record of performance delivery through increased sales and/or performance against KPIs
* Ability to build and manage relationships across all levels, internally and externally
About Us:
Founded in 1976, this company has grown to become one of the market leading specialist providers of foreign exchange products and services, operating across the entire value chain of the foreign exchange industry in more than 20 countries.
We have developed a growing network of over 900 ATMs and more than 1,100 stores in some of the world's top international airports and in major transport hubs, premium shopping malls, high street locations, supermarkets and city centres.