Retail Assistant Job Description
Cash Converters, Australia's largest second-hand retailer, offers affordable personal finance solutions giving customers the freedom of choice.
**Job Overview:**
We are seeking a highly skilled Retail Assistant to join our team in a Full Time capacity at one of our stores.
**Key Responsibilities:**
* Perform day-to-day transactions in the Buys and Loans department
* Ensure KPI targets are achieved through actively seeking pricing feedback and trends
* Build lasting relationships with customers by actively listening to and understanding their needs
* Effectively communicate pricing, valuation, and pawnbroking processes to customers;
* Perform all transactions in line with company and legislative requirements.
**Ideal Candidate Profile:**
* Proven customer service experience in retail environment
* Interest in Technology, Gaming, Collectables, Jewellery, or Tools and Hardware
* Confident negotiation skills for win-win outcomes
* Strong communication skills to build rapport, trust, and demonstrate compassion;
* Ability to discuss and explain contract details with customers.
**Employment Benefits Package:
* Ongoing store and team bonuses
* Career development opportunities
* Full training provided
* Health Insurance Discounts (Bupa & HBF)
* 30% Store Discount
* More benefits.