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Ecommerce business support officer

Melbourne
Cmacgm
Ecommerce
Posted: 13 September
Offer description

Jump Aboard for #betterways

**Culture & Benefits**:
Our culture is embodied by boldness, imagination, exemplarity and excellence. With those values at the core of our business, our workplace holds an upbeat and inspiring team who encourage you to thrive on the opportunity to innovate and adapt to the ever-changing processes within our Group network.

**In addition, CMA CGM offers a number of perks including**:
Flexible working options

Annual health checks for all employees

Study leave and study reimbursement

Paid parental leave entitlement

Discounted car parking at the DFO South Wharf

Social Club activities all year round

Discounts at selected food outlets and stores (The Cosmetics Company Store)

Discounted access to Push Fitness

Opportunity to participate in volunteer initiatives

Access to 3000+ learning resources and courses

Opportunity for career development in Asia Pacific, Europe and other office locations globally

**About the Role**:
Participate in the evolution of eBusiness products in OCEANIA region

Provide support to agency users & Clients in Oceania Region to further enhance our relationship with our client base

Record or log details of eBusiness support calls into the Support System and the resolution as required

Identify, investigate and analyse eBusiness Information needs, business processes and procedures and specify systems requirements

**To be successful in this role, you will need**:
Tertiary qualification in either Electronics or Computing.

Sound knowledge of business system terminology and concepts

Exceptional Customer Service Orientation

If you are a New Zealand citizen interested in relocating to Melbourne, Australia, for a 10-month contract, we encourage you to apply.

Please be advised that remote work from overseas or interstate locations cannot be accommodated.

**About Us**:
We are CMA CGM, the business that moves in excess of 21 million containers of cargo every year from over 400 different seaports. Backed by a diverse portfolio of brands and subsidiaries, the CMA CGM Group is the third largest container shipping Group, making us well equipped to move cargo from door-to-door, on a global scale.

ANL is a long-standing brand with a vision for the future. Headquartered in Melbourne, ANL has been a part of the CMA CGM Group for 25 years. ANL offers shipping services to all major Oceania destinations, with extensive coverage throughout Australia, New Zealand, Asia, the West Coast of America, Papua New Guinea, the Indian Subcontinent and the Pacific Islands.

Our mission is to lead sustainable change within the maritime industry. In order to achieve the goal of becoming carbon neutral by 2050, sustainable development has become one of the main axes of the CMA CGM Group strategy.

As the Group embarks on a large-scale transformation journey, this calls for our team members to be both bold and exemplary to achieve the needs of our business. We are growing and changing the way we serve our customers. If you are willing to roll your sleeves up and contribute to this journey, we would love to hear from you

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