ServiceNow Developer
Melbourne | Canberra
12-Month Contract | Hybrid (3 Days in Office)
Must have NV1 Clearance
About the Role
We are seeking an experienced ServiceNow Developer to join the team. You'll be responsible for implementing, configuring, and maintaining the ServiceNow platform, driving automation, and improving IT service management.
Key Responsibilities
1. Design, develop, and configure ServiceNow ITSM, ITOM, and HRSD modules
2. Implement workflows, automation, and integrations with enterprise systems
3. Collaborate with stakeholders to align solutions with business needs
4. Provide troubleshooting, support, and platform maintenance
5. Ensure best practices and ITIL frameworks are followed
Requirements
1. Proven experience as a ServiceNow Developer, Consultant, or Administrator
2. Strong knowledge of ITSM processes (Incident, Problem, Change Management)
3. Experience with ServiceNow scripting (Business Rules, UI Actions, Script Includes, etc.)
4. Familiarity with REST, SOAP, and other integration techniques
5. Understanding of ITIL best practices and experience working in Agile environments
6. Must pass a Federal Police Check and have no prior terminations/poor performance feedback from a government agency
Preferred Skills
1. ServiceNow certifications (CSA, ITSM, ITOM, HRSD)
2. Experience with ServiceNow Discovery, Performance Analytics, Orchestration
3. Strong problem-solving and communication skills
To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Ian Cardinal on +617 3472 6580 or email icardinal@paxus.com.au and quote the above job reference number.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.
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