OverviewGCIT – Burleigh Heads, Gold Coast QLDHelp Desk & IT Support (Information & Communication Technology)Full time | $80,000 – $100,000 + Super (Based on experience and capability)Join a high-performing Gold Coast MSP with an unbeatable team cultureWe're on the lookout for a Level 3 IT Support Technician to join our quick-growing MSP in Burleigh Heads.
If you\'re passionate about solving problems, diving deep into infrastructure, and being part of a collaborative, values-driven team, this might be the perfect next step for you.This role plays a key part in shaping how we deliver top-tier support to our growing client base.
We're proud of our reputation, our five-star service, and our culture that genuinely supports each other to succeed, and have fun along the way.We're a modern, cloud-focused Managed Service Provider based on the Gold Coast, with a strong focus on Microsoft Cloud technologies, cybersecurity, and automation.
We work with small and mid-sized businesses across Australia and abroad, delivering outstanding service backed by nearly 150 five-star Google reviews.
Our culture is centered on support, challenge, trust and empowerment, with no egos or burnout.
Your RoleAs a Level 3 Technician, you'll handle complex escalations, drive system improvements, and work closely with our Service Desk Coordinator to keep things running smoothly.
You'll also work with our Projects team and play a key role in mentoring others.
#J-18808-Ljbffr
📌 Level 3 It Support Technician
🏢 Gold Coast Institute Technology
📍 Gold Coast