Are you a positive and motivated individual with a high attention to detail and exceptional time management skills?
About the role
We have a position available for a Client Services Officer to join our team based in our Toowoomba office. This role is offered as full-time, however we would also welcome applicants who prefer school hours (9:00am to 3:00pm) to support work-life balance.
As a Client Services Officer you will provide valuable support to your team through the completion of a variety of administrative tasks. Your responsibilities would include:
* Proactively managing client relations and communications with the firm including preparation of client documentation on behalf of your team;
* Liaising with clients to obtain information, resolve queries, and build relationships, ensuring accurate information is maintained and updated on all agency records as required;
* Preparation and lodgement of various registrations with the ATO;
* Lodgement of all ASIC forms and maintenance of company registers, including business names and other registrations managed through ASIC;
* Preparation of the mail, either by post, email, or online file sharing system, to ensure it is received by clients in a timely manner; and
* General office administrational tasks, including the preparation of letters, assisting with reception, scanning, filing etc.
To be successful in this position, you will have:
* A positive attitude and a passion for providing high quality service;
* A willingness to learn;
* Excellent personal presentation;
* Exceptional verbal and written communication skills; and
* Demonstrated ability to build and maintain professional relationships within the workplace.
Previous experience in a similar role in a professional services firm would be advantageous, but is not required.
About us
McConachie Stedman is a team of accountants, advisors and financial specialists that offer services and insights that support businesses and individuals in reaching their goals. We do this through a proactive understanding of our clients at each stage of their life or business. With offices in Toowoomba, Clayfield, Redcliffe and Kingaroy, our team pride ourselves on delivering exceptional client service to both businesses and individuals, and we place a high value on our people and culture.
What we offer
At McConachie Stedman we understand your choice of employer is an important one and an investment in your future. We place a high value on our people and offer a range of benefits to support your work/life balance, which include:
* A supportive and collaborative environment with friendly and approachable Directors and team members to support you as you are learning the new role and progressing in your career;
* Opportunities for flexible working hours to support work/life balance;
* Professional development and ongoing training opportunities;
* Lifestyle benefits including an Employee Discounts program, access to an Employee Assistance Program and annual flu vaccinations; and
* In-house social benefits including, End of Financial Year Party, regular social events, paid volunteer time and complimentary breakroom snacks.
Remuneration for this position will be aligned with the Clerks – Private Sector Award 2020 and will reflect the successful candidate's experience and the unique skills they bring to the role.
How to apply
If you're interested in joining our team, please submit a Cover Letter and your resume via Seek. For more information in regards to McConachie Stedman, please visit our website