Global Business | Order Management | International Logistics
- Salary up to $90000 plus super | Immediate Start Available
- Account Management | National Focus | Travel Required
**ABOUT THE COMPANY**
Our client is a global business within the freight forwarding sector. Award-winning and with offices strategically placed around the world, they combine cutting-edge technology with dynamic and agile staff to service a complex and demanding client base.
**ABOUT THE ROLE**
The role of **Key Account Supervisor **has a strong commercial focus, managing a portfolio of top accounts. Reporting to the Oceania Head, the position requires experience dealing with high-profile clients. Previous experience in a similar role in International Freight Forwarding is imperative (International Forwarding/Shipping/Express). Working closely with your clients and internal departments to ensure the smooth execution of freight movements will be the measure.
**DUTIES**
- Coordinate and monitor order management from origin to shipped on board
- First point of contact for escalation items
- Value add solutions through analysis of current SOP procedures
- Ability to manage and update reports, flagging improvement
- Develop strong client stakeholder relationships with key staff
**SKILLS AND EXPERIENCE**
- 5+ years working in International Logistics
- Previous experience in process improvement and SOP maintenance
- Experience in order management & schedule maintenance
- Ability to identify potential opportunities with a current portfolio
- Sound understanding of Import & Export principals
**COMPANY CULTURE**
Young, dynamic team with a varied and exciting client base. Working almost exclusively in the aviation space, our client sits on the cutting edge concerning technology and their ability to fit their customer's needs. Continuous training is provided with internal growth and travel a real possibility.
**BENEFITS**
- Work in a dynamic, progressive team.
- Strong exposure to all elements of the forwarding process; cross-training promoted
- Potential to travel to meet key clients
- Therefore, we will be completing all of our recruitment processes via digital channels for the near future._
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