Customer Experience Solutions Developer
We are seeking a skilled CRM Developer to design, develop and enhance customer experience solutions that drive better engagement and smarter business decisions.
Key Responsibilities
* Build and customise CRM solutions
* Design, develop and implement CRM enhancements, workflows and UI customisations
* Configure fields, views, reports and dashboards
* Build custom plugins, APIs and system integrations
* Integrate and manage data
* Monitor CRM performance and apply best-practice optimisation
* Troubleshoot technical issues, identify root causes and deliver fixes
Requirements
* 8+ years as a CRM Developer - ideally with Microsoft Dynamics 365
* Candidates with strong experience in Salesforce or HubSpot are also encouraged to apply
* Strong skills in CRM development tools/languages: Apex, JavaScript, .NET, SQL
* Experience with CRM plugins, APIs, workflows and integrations
* Solid understanding of ETL processes, RESTful APIs, SOAP and web services
* Familiarity with HTML, CSS, JavaScript is a plus
* Excellent problem-solving and troubleshooting abilities
* Strong communication and collaboration skills
* Ability to work independently and within cross-functional teams
* Bonus points for experience with automation tools (Power Automate, Salesforce Process Builder), agile project delivery experience and relevant CRM certifications
Please note that we can only accept applications from candidates who have PR or Citizens. Please apply via SEEK.