Star Discount Chemist in Maleny is seeking a dynamic and experienced Retail Manager to lead our team. This role is pivotal in ensuring exceptional customer service, managing store operations, and driving sales growth in a challenging but rewarding location.
Key Responsibilities:
* Store Operations: Oversee daily operations of the store, including opening and closing procedures, inventory management, stock replenishment, and maintenance of store standards.
* Team Leadership: Recruit, train, schedule, and supervise staff to ensure they meet performance standards and provide excellent customer service. Foster a positive work environment that promotes teamwork and staff development.
* Customer Service: Act as the face of the store, ensuring all customer interactions are handled with professionalism and care. Resolve customer complaints effectively to maintain high levels of customer satisfaction.
* Sales and Merchandising: Drive sales through effective merchandising strategies, promotional activities, and by staying updated with market trends. Implement and monitor sales goals.
* Financial Management: Manage store budget, control costs, and work towards achieving financial targets. Handle cash management, banking, and daily sales reporting.
* Compliance: Ensure compliance with all health, safety, legal, and company regulations. Maintain pharmacy standards if applicable, including managing pharmacist schedules and ensuring prescription services run smoothly.
* Local Engagement: Build relationships within the Maleny community to enhance store reputation and customer base.
Qualifications:
* Experience: Proven experience as a Retail Manager, preferably within a pharmacy environment for candidates aiming for the higher salary bracket.
* Leadership Skills: Strong leadership, team-building, and communication skills.
* Retail Knowledge: Deep understanding of retail operations, inventory management, and customer service excellence.
* Problem Solving: Ability to handle complex issues with effective problem-solving capabilities.
* Adaptability: Willingness to adapt to a unique location with potential commuting challenges.
Education:
* A diploma or degree in Business, Retail Management, or a related field is preferred but not mandatory with substantial relevant experience.
Compensation:
* Base rate: $32 - $36 per hour, with the higher end reserved for those with pharmacy management experience.
Working Conditions:
* Full-time position requiring availability for 5 days a week, potentially including weekends.
* Must be willing to travel to Maleny daily if not local to the area.
How to Apply:
Please send your resume and a cover letter explaining your interest in this role to We look forward to discussing how you can contribute to our team at Star Discount Chemist.
Star Discount Chemist is an equal opportunity employer committed to diversity in the workplace.
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