Administration Officer - Office OperationsAre you a friendly and resourceful professional with strong attention to detail, looking to work in a vibrant and dynamic healthcare organisation? This could be the perfect opportunity for you!About the opportunityBrisbane Private Hospital is seeking an experienced Administration Officer who will be focused on Billings, Accounts Payable and supporting the processing of Elective Surgery for Public Patients, to join our team on a full-time basis.Previous demonstrated experience as a Billings Clerk/Patients Accounts Clerk will be key for success in this role.The Admin Officer has the responsibility of ensuring the efficient and effective coordination of the billing and debt collection functions of the hospitals. You will liaise and communicate directly with patients, health funds, hospitals’ administration and hospitals’ management regarding patient account enquiries.Reporting to the Front Office Administration Manager, responsibilities will include, but are not limited to:Field patient billing enquiries and provide resolutionAssisting with patient refundsBanking and Debtor ManagementMaintain extensive knowledge of Health Fund contractsAccurate and timely billing of Health Fund and Third-Party invoicesProvide support to administration teamReview uninsured patient chargesLiaise with various stakeholders including patients, Medicare, health funds etc.Key Selection Criteria:Sound knowledge of Patient Management System i.e. WebPAS or otherKnowledge of Private Health Fund contracts and claiming processExperience in Hospital BillingHighly developed organisational and time management skillsAbility to work under pressurePrevious experience with health fund contractsExcellent communication and customer service skillsDemonstrated experience in a similar roleDeliver exceptional billing and collection services by maintaining efficient workflows for billing health funds, Workcover, DVA, Third Parties, etc., in line with One Healthscope best practicesMonitor debt collection and perform reconciliations, including daily banking, while providing necessary supportKnowledge of Accounts Payable desirablePreviously worked within a team environmentPrevious experience with Cash Handling and reconcilingMedical terminologyTo Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to recruitment@healthscope.com.auMore Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.
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