About Us
is one of Australia's fastest‑growing technology scale-ups, trusted by businesses. As we continue to scale in Australia and launch into the US under, our mission is to simplify and supercharge the way they pay everyday expenses. Since 2019, we've been transforming business payments by enabling companies - from sole traders to large enterprises.
Our unified platform lets users link their bank accounts and any major credit card, improving cash flow while unlocking powerful rewards on every transaction.
Recognised as a rapidly scaling Australian success story - with coverage in outlets like the Australian Financial Review noting our growth with a $600++ million valuation we're reshaping how businesses think about payments, loyalty and financial efficiency.
At, you'll join a fast-growing team shaping the future of B2B payments. Our Melbourne office is a hub of creativity, collaboration, and seriously great coffee- an environment where ideas move quickly and impact is felt every day. If you want to be part of a company with momentum, this is the place to be.
Why join us?
* Be part of an exciting Tech Scale-up, with teams across Australia and the USA.
* Enjoy flexible working arrangements and a great work-life balance.
* Awarded 2025 People's Choice Award winner at the Finder Innovation Awards, Finalist for FinTech Organisation of the Year at the 2025 FinTech Australia Finnies, Number 1 on the Smart50 list 2024, Top 3 Deloitte Tech Fast 50 & Victoria State Champion
* Grow your career in a culture that values creativity, innovation, and collaboration.
* Access to individual learning budgets to accelerate your career.
Travel Consultant
This is a unique travel role for an experienced Travel Consultant. Differing from anything within the Travel Industry. Joining our PayTravel team, you will be the primary point of contact to clients for everything travel related, whether that is pre, post or during.
With an ever-growing client base, we offer our customers the opportunity to book travel using their dedicated pay reward points. As part of the team you will assist client base in organising travel arrangements, ensuing their travel experiences is seamless and enjoyable.
Share your passion for travel, points and customer service with our extensive customer base and be rewarded for it
Responsibilities
* Manage end‑to‑end leisure travel bookings for clients including air, accommodation, ground transport, and ancillary services, ensuring compliance with client travel policies.
* Provide expert advice on complex domestic and international itineraries to optimise cost, efficiency, and traveller experience.
* Respond promptly to travel enquiries, changes, cancellations, and emergency situations, delivering high‑quality service under time‑sensitive conditions.
* Use SABRE GDS, Tramada and online booking tools to accurately create, modify, and bookings.
* Proactively identify cost‑saving opportunities and recommend preferred suppliers in line with corporate agreements.
* Maintain accurate traveller profiles, booking records, and documentation in accordance with company and compliance standards.
* Liaise with airlines, hotels, and third‑party suppliers to resolve issues and negotiate outcomes for clients.
* Build strong relationships with corporate clients, acting as a trusted advisor for their travel needs.
* Stay up to date with airline rules, fare structures, visa requirements, and industry changes.
About You
* 5+ years of py67mj5r4eroven experience as a Travel Consultant in leisure travel. Additionally having experience in corporate travel is highly regarded.
* Strong knowledge of domestic and international airfare construction, ticketing, reissues, and exchanges.
* Proficiency in GDS systems - Sabre and corporate online booking tools.
* Exceptional customer service skills with the ability to manage competing priorities and tight deadlines.
* High attention to detail with a strong focus on compliance, accuracy, and quality.
* Confident communicator who can build rapport with corporate clients and internal stakeholders.
* Resilient and solutions‑focused, particularly when handling disruptions and urgent travel changes.
* Strong organisational skills and the ability to work both independently and as part of a team.
* A professional and proactive approach, with a commitment to delivering a seamless corporate travel experience.
We know everyone will meet every requirement, and that's okay. If you're excited about the role and believe you can make an impact, we're keen to hear from you.
A few more things...
Successful candidates joining the team will need to complete a National Police Record Check.
Candidates who require adjustments at any stage of the recruitment process are encouraged to let us know. We're happy to support you.
We're committed to an inclusive and diverse recruitment process where everyone feels respected and supported. We welcome applicants from all backgrounds, identities and abilities and ensure fair, equitable consideration at every stage.