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Spa attendant

Sydney
Four Seasons Hotels Ltd
Posted: 15 April
Offer description

Spa Attendant page is loaded## Spa Attendantlocations: Sydneytime type: Part timeposted on: Posted Todaytime left to apply: End Date: June 9, 2026 (30+ days left to apply)job requisition id: REQ10375811**About Four Seasons:**Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.**About the location:**The **Spa Attendant** plays an essential role in curating a tranquil and restorative environment, where every detail is thoughtfully considered to enhance the guest's wellness journey. As a key member of the Spa team, this role ensures that each space is impeccably maintained and every interaction is delivered with warmth, care, and quiet attentiveness.Through a balance of operational excellence and intuitive service, the Spa Attendant supports the seamless flow of the spa experience — from arrival through to departure. By maintaining the highest standards of cleanliness, presentation, and guest comfort, this role contributes to an atmosphere of calm, luxury, and effortless relaxation.At Four Seasons Hotels and Resorts, wellness is deeply personal. The Spa Attendant brings this philosophy to life by anticipating guest needs, supporting the wider spa team, and ensuring every guest feels welcomed, nurtured, and completely at ease.## What You'll DoAs a Spa Attendant, you will create a serene and welcoming environment where every guest feels relaxed, cared for, and effortlessly guided through their wellness experience.* Welcome guests warmly in accordance with Four Seasons service standards, ensuring a gracious and personalized arrival experience* Assist with booking enquiries, scheduling, and confirmations, supporting a seamless guest journey* Guide guests through spa facilities including the Wellness Lounge, locker rooms, gym, and treatment areas* Process payments and charges with accuracy and discretion* Support guests with amenities, robes, lockers, and general facility information* Respond to guest enquiries with care and professionalism, escalating concerns where appropriate* Prepare and reset treatment rooms to Four Seasons standards of cleanliness, presentation, and ambiance* Conduct regular checks of all spa areas, including relaxation spaces, gym, and locker rooms* Support therapists with linens, supplies, and room preparation* Maintain stock levels of towels, water stations, and guest amenities throughout the day* Identify and report maintenance or safety concerns promptly* Promote spa treatments and retail products with confidence and authenticity, enhancing the guest experience* Maintain clean, organised, and well-stocked retail displays* Stay informed on spa offerings, product knowledge, and current promotions* Uphold the highest standards of cleanliness and hygiene across all spa facilities* Complete cleaning schedules and ensure treatment rooms are sanitised before and after each service* Complete daily administrative tasks including checklists, logs, and guest records* Maintain accurate booking details and contribute to team briefings by sharing guest feedback and insights## What You'll Bring* A naturally warm, professional presence with a passion for delivering exceptional guest experiences* Previous experience in hospitality, customer service, or spa environments (preferred)* Strong attention to detail and the ability to maintain impeccable standards* Excellent organisational and time-management skills* Clear communication skills with the ability to remain calm and composed in all situations* Basic computer skills, with experience in booking systems considered an advantage* An interest in wellness, spa services, and retail products* Flexibility to work a variety of shifts, including evenings, weekends, and public holidays* Additional language skills are highly regarded* A commitment to upholding Four Seasons service, cleanliness, and operational standards## What We BringAt Four Seasons Hotels and Resorts, we are dedicated to creating exceptional experiences not only for our guests, but also for our people.* A culture grounded in care, respect, and genuine connection* The opportunity to be part of a globally renowned luxury hospitality brand* Ongoing training and development to support your growth within the world of wellness and hospitality* A collaborative and supportive team environment* The ability to contribute to meaningful, memorable guest experiences each day* Competitive benefits and recognition aligned with luxury hospitality standardsDedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.#J-18808-Ljbffr

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