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Port facility security and services supervisor

Mackay
Dalrymple Bay Coal Terminal
Posted: 11 March
Offer description

Create impact. Drive performance.

Dalrymple Bay Coal Terminal (DBCT) is a leading regional employer committed to diversity, excellence, and community. Our people are our advantage. We offer true work/life balance, combined with the opportunity to operate amongst world'‘class, multimillion'‘dollar infrastructure.

Located 30 minutes south of Mackay, DBCT delivers up to 85 million tonnes of coal to global markets each year. We achieve this through exceptional people. People like you.

DBCT is seeking an experienced and motivated Port Facility Security & Services Supervisor to lead the delivery of our site security, access management, cleaning and shuttle bus services.

This role sits within the Business Improvement team and has a strong operational and compliance focus. It is ideal for someone who enjoys working across multiple services, building relationships and enhancing safety and security outcomes across a complex site.

As the Port Facility Security & Services Supervisor, you will:

* Act as the designated Port Facility Security Officer (PFSO), ensuring DBCT’s compliance with Maritime Security Regulations.
* Support all aspects of site security including access control, master key management, CCTV support, incident reporting, audits and contractor performance.
* Manage the delivery and quality of DBCT’s site cleaning and shuttle bus services, including contract performance meetings, audits, utilisation reporting and issue resolution.
* Maintain high quality security practices, procedures and site access processes.
* Oversee contract security guards and ensure compliance with site expectations.
* Raise and manage monthly financial obligations, including purchase orders and invoice approvals.
* Conduct regular security and cleaning audits, ensuring continuous improvement.
* Support investigations, prepare regulatory reports and maintain the Maritime Security Plan and related systems.
* Ability to provide 24/7 on call support for security related matters.
* Liaise with and inform government agencies, police and other relevant parties of security measures, property breaches and compliance when required.

What we are looking for

* Port Facility Security Officer (PFSO) competency or willingness to complete PFSO training.
* Strong leadership capability with experience coaching and developing staff.
* Proven experience coordinating contractors under service agreements, fostering strong collaboration between contractors and internal teams.
* Skilled in auditing, policy development and report writing, preferably within a regulatory framework.
* Well developed interpersonal, negotiation and conflict resolution skills.
* Proficiency in MS Office and database systems.
* Current Australian Class C driver’s licence (highly desirable).

Benefits we offer

* Monday to Friday role
* Opportunity for Short Term Incentive Bonuses
* 5 weeks of annual leave
* 20% annual leave loading paid each December (equivalent to 1 weeks’ pay)
* Flexible work arrangements policy
* Discounted fuel on site employee benefit
* Ongoing learning and development opportunities, including support for higher education
* Access to our MyPort Employee Discount Program and wellbeing resources
* Employee Assistance Program

Ready to Join Us?

To learn more, please refer to the Position Description attached.

For further enquiries, contact Kelly Klemen, People & Culture Advisor on 0448 557 ***.

To apply, please upload your cover letter and resume via the application portal.

All applicants must have the ability to obtain a Maritime Security Identification Card (MSIC).

Applications close 6pm on 18 March 2026.

Attachments:
- Port Facility Security and Services Supervisor Position Description.pdf

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