OverviewBe part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.
RACV City Club offers facilities including restaurants, accommodation, a fitness centre, spa, pool, and conference facilities, serving as a social, leisure and business hub for members.ResponsibilitiesWork alongside our experienced management team to ensure a high level of service with all treatments, performing facial therapies, spa treatments and relaxation massage.
Assist guests with queries and maintain in-depth knowledge of all treatments and products.Assist with reception duties by answering phone calls, responding to emails, processing payments and booking members and guests for appointments.Maintain a professional and immaculate grooming standard at all times and actively promote, sell and upgrade products and services where appropriate.Provide exceptional customer service and uphold a friendly, welcoming working environment.QualificationsA Diploma in Beauty Therapy with a specific focus on providing spa treatments.Day Spa experience specialising in facial/body treatments, massage, and general beauty services.Exceptional approach to customer service and the ability to promote and upsell products and services.Immaculate and professional grooming and presentation maintained at all times.Hours, Benefits and Working ArrangementsThis is a permanent part-time role requiring a minimum of 15 hours per week, with some weekend work and flexible arrangements to promote a healthy work/life balance.Competitive salary and access to RACV staff benefits.On-going training, support, and development to further your career with an iconic brand.A friendly, welcoming working environment.10am start times.Free roadside assistance with onsite parking.Tailored, quality uniforms that are dry cleaned.Application ProcessApplicants will be required to provide evidence of eligibility to work in Australia, and consent to a criminal record check.Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Spa, and note whether any reasonable adjustments may be required.
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