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Trainer & assessor - business services

Caloundra
STEPS
Instructor
Posted: 5 February
Offer description

The Company

STEPS is a respected national not‑for‑profit and Registered Training Organisation. Passionate about creating opportunity, we deliver accredited training programs that empower individuals with the skills and confidence to thrive in their communities. Our team is inclusive, purpose‑driven, and committed to unlocking potential and making a real difference.

The Position

We are seeking an enthusiastic and experienced Trainer - Business Services to deliver face‑to‑face and blended training in Certificate III Business under the Skills for Education and Employment (SEE) Program. You'll be part of a committed training team helping learners gain the skills they need for employment pathways or personal development, who will benefit greatly from your innovative and flexible expertise.

This exciting opportunity is a full-time 12-month contract based in Caloundra (with fortnightly travel and delivery across other STEPS Education & Training sites - Noosa, Nambour & Gympie).

Your responsibilities will include:

* Deliver accredited Business training and assessment in line with RTO and AQF requirements.
* Use flexible learning methods, face‑to‑face classes, webinars, creative practical activities and check‑ins to support learner progress and boost engagement.
* Support rolling intake learners working at different paces (full‑time or part‑time).
* Mark assessments, track progress and maintain accurate LMS/SMS records.
* Build strong learner connections to encourage participation and attendance.

What You'll Need:

* Current Certificate IV in Training & Assessment (or higher in adult education).
* Certificate III in Business (or higher) + current industry experience.
* Demonstrated experience delivering training and achieving learning outcomes.
* Digital skills and confidence using LMS/SMS and webinar platforms.
* A learner‑centred, supportive approach for diverse cohorts
* Patience, communication skills and the ability to build rapport.
* Good organisational skills to manage admin, marking, travel and learner needs.

Applicants must have a current Driver Licence, Working with Children (Blue) card, and ability to pass a National Police Check.

Why Work With STEPS?

* Be part of a values‑driven organisation helping individuals build capability and opportunity
* Supportive team culture with opportunities for professional growth.
* Salary packaging benefits up to $15,900 tax-free + $2,650 for meals/entertainment.
* 4 weeks annual leave plus 2 additional lifestyle days.
* Opportunities to participate in community events and cultural activities.

How to Apply:

Submit your resume and a cover letter outlining your qualifications, experience and passion for adult education. Tell us how you'll help learners thrive and contribute to our mission of empowering individuals through education.

For a confidential chat, contact Desiree on

STEPS is an equal opportunity employer.

Aboriginal and Torres Strait Islanders are encouraged to apply.

Only applicants with the right to work in Australia will be considered for this role.

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