Bliss & Reels Pty Ltd, established in 1948, is one of the leading machinery suppliers in Australasia, specializing in providing, commissioning, and servicing various production machinery. With decades of experience, we cater to industries such as timber, concrete, asphalt and reinforcing, working primarily with European equipment. Our product range includes recyling machinery, timber building systems, concrete machinery, asphalt plants, wire working equipment, and more, delivering innovative and reliable solutions across diverse sectors. Based on longstanding industry expertise, Bliss & Reels is committed to supporting clients with top-tier machinery and services.
Role Description
This full-time hybrid role as a Sales Engineer is located in Bundoora, VIC, with flexibility for occasional work-from-home arrangements. The position involves providing pre-and post-sales technical support, understanding client needs, and offering solutions through our range of machinery. Responsibilities include building and maintaining strong customer relationships, delivering excellent customer service, and working closely with the sales team to meet sales targets. The Sales Engineer will also assist with product demonstrations and serve as a critical link between technical teams and customers.
Qualifications
* Experience with Sales Engineering and a deep understanding of technical products and solutions.
* Proficiency in Technical Support to provide troubleshooting, guidance, and post-sale assistance to customers.
* Strong Communication and interpersonal skills with the ability to explain complex technical concepts clearly and effectively.
* Proven expertise in Sales and Customer Service to develop and maintain client relationships and handle inquiries professionally.
* Problem‐solving skills and a proactive approach to addressing customer needs and challenges.
* Bachelor's degree in Engineering, Technology, or a related field is preferred but not mandatory.
* Relevant experience in machinery, manufacturing, or industrial equipment supply will be highly regarded.
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