Compliance Analyst – Sydney
About the Company
Nayax is a global fintech and IoT company that provides cashless payment solutions, business intelligence, and management tools for the unattended retail and self‐service sector. With operations in 120+ countries, 80+ payment methods and 50+ currencies, it serves consumers worldwide.
Key Responsibilities
* Regulatory Compliance: Monitor adherence to the AML/CTF Act 2006 (AU), AML/CFT Act 2009 (NZ), AUSTRAC and DIA rules, and other financial services legislation across Australian and New Zealand entities.
* Maintain and continuously improve compliance SOPs, policies, procedures, and risk assessment frameworks.
* Maintain compliance registers and exception records, including case documentation in Salesforce.
* Monitor regulatory developments across AUSTRAC, RBA, DIA, FMA, and RBNZ, and assess operational impact for the business in both jurisdictions.
* Conduct compliance monitoring and quality assurance reviews across onboarding, transaction processing, and merchant management functions.
* Support internal and external audits and regulatory examinations across both AU and NZ entities.
* Prepare internal compliance reports and management information for the AMLCO and senior leadership.
* Support external dispute resolution processes, including record retrieval and response preparation.
* Conduct reseller and merchant compliance assessments, including review of third‐party agreements against compliance requirements.
* Deliver AML/CTF and regulatory training programs to embed compliance awareness across the business.
* Support the AMLCO in the day‐to‐day operation of the AML/CTF compliance program.
* Conduct KYC, CDD, and ECDD reviews for merchant and business onboarding, including standard and high‐risk clients.
* Utilise third‐party identity verification tools and escale unresolved results in accordance with established SOPs.
* Manage compliance cases in Salesforce, including file notes and exception documentation.
* Conduct OCDD reviews for existing merchants as required.
* Monitor transactions and merchant activity for suspicious behaviour and investigate alerts related to sanctions screening, PEPs, and adverse media.
* Assist in the preparation and submission of SMRs to AUSTRAC and STRs to the NZ Police Financial Intelligence Unit.
* Maintain compliance case logs, exception records, and audit trails in Salesforce.
* Prepare periodic compliance reports and MI for the AMLCO and senior leadership.
* Support audit readiness and regulatory examination preparation across both AU and NZ entities.
Requirements
* Education: Bachelor's degree in finance, law, business, or a related field.
* Certification: CAMS certification or equivalent preferred.
* Experience: 3–5 years' experience in regulatory compliance within merchant acquiring, payments processing, fintech, or financial services.
* Knowledge of AML/CTF Act 2006, AUSTRAC regulatory requirements, and sanctions screening programs.
* Familiarity with AUSTRAC and DIA reporting obligations and AML/CTF compliance program management across both AU and NZ jurisdictions.
* Experience with compliance case management systems, including Salesforce or equivalent CRM/GRC platforms.
* Awareness of New Zealand AML/CFT Act 2009 and DIA regulatory requirements desirable.
* Strong analytical and investigative capabilities.
* Ability to interpret and apply complex regulatory requirements with precision.
* Openness to leveraging AI and compliance technology tools to enhance monitoring, case management, and reporting workflows.
* High attention to detail and composure under pressure.
* Effective written and verbal communication skills.
Why Join Nayax
* Competitive salary package including Annual Performance Bonus.
* Collaborative and supportive team culture.
* Hybrid working arrangements, special vacation days, and incentive trips.
* Ongoing professional development and study support.
* Equipment allowance.
* Health & Wellness initiatives.
* Social Club events.
Learn More About Nayax
Founded in 2005, Nayax is a global fintech leader providing end‐to‐end payment, consumer engagement, and business management solutions. With support for 80+ payment methods across 50+ currencies, a European payment institution license, and strategic partnerships with leading global financial institutions, Nayax enables secure, scalable, and future‐ready commerce worldwide.
Operating across 120+ countries with 1,200+ employees in 13 global offices, Nayax combines innovative technology with real‐world impact. At Nayax, we build long‐term value through smart automation, loyalty solutions, and an agile ecosystem designed to scale with our customers – and our people.
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