$95,000 – $105,000 + super + car + bonus
Retail Performance | State Role | Reporting to Head of Brand
Zamels has been a trusted name in Australian jewellery for decades, known for accessibility, value, and helping customers celebrate life's most meaningful moments. With stores across Australia, Zamels offers career growth, mobility, and the stability of being part of a long-standing national retail network.
Our team help customers celebrate engagements, birthdays, and milestones, making every day purposeful. Zamel's invests in coaching, and continuous development, ideal for people who want to build strong retail sales capability.
The Opportunity
We are seeking an experienced State Manager to lead brand consistency across our network.
This is a senior leadership role responsible for leading 16 volume jewellery stores across Zamel's. You will work closely with our Head of Retail & Workforce Planning to ensure consistent productivity that aligns to our brand, culture and performance expectations.
About the Role
This role focuses on brand consistancy for retail store across 2 states.
Full-Time, Leadership Position- (based in Melbourne or Adelaide)
Manage store performance and brand standards while championing excellence in selling behaviors
Partner with our company Workforce Planning to understand workforce plans, store needs and succession pipelines
Develop and embed best-practice sales processes, presentation frameworks and on-floor tools
Build strong talent pipelines for Store Management and future leaders
Drive a positive, engaging candidate experience aligned to the brand
Support onboarding and handover into Learning & Development pathways
Champion diversity, inclusion and cultural alignment in hiring decisions
This is an on-site role where no two days are the same, working shoulder-to-shoulder with Australia's best Retail professionals to create measurable careers and results on the shop floor.
What You Will Bring
Proven experience in a multi-site or national business
Strong track record instilling strict business standards and acumen in Store Managers, Assistant Managers and frontline retail teams
Comfortable operating in a high-velocity, fast-paced sales environment
Commercially minded with strong stakeholder management skills
Confident influencing senior retail leaders and store management
Highly organised, process-driven and outcomes-focused
Passionate about people, culture and building great teams
Experience using tracking platforms and sales reporting tools
Work closely with our Learning & Development team to ensure succession from Culet to Crown
Why Join TJG (The Jewellery Group)
National role with real impact across 70+ stores & National Support Office
Work with iconic, well-loved Australian retail brands
Be part of a people-first, values-led leadership team
Opportunity to shape and elevate TJG's retail sales strategy
Competitive salary package aligned to experience
The Star Academy, our exclusive education and development brand is the backbone of the career pathways that you will be guiding on-floor. We have accredited pathways for our sales team and leaders on the ground that encourages opportunities from Culet to Crown.
This role offers national exposure, the opportunity to make a lasting impact on team capability, and to play a key part in the continued success of a leading Australian jewellery brand.
Help us shape what Australian Retail should look like in 2026!
Apply now and bring brilliance to every individual.
Zamel's Jewellers, is a brand inside The Jewellery Group PTY LTD.
Zamel's was established in Adelaide, South Australia over 65 years ago and is recognized for offering a wide range of products, including diamond jewelry, gold, silver and everyday pieces, all crafted with the utmost attention to detail and quality.
The culture at Zamel's is deeply rooted in accessibility, affordability and trust. We embrace the architype of "Every Person" promising relatable and accessible products that foster a sense of belonging and community.
39 stores Australia wide.
Over 250 joyful team members bringing Zamel's to life, everyday.
#J-18808-Ljbffr