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Medical secretary

Dr Kate Franklyn
Medical Secretary
Posted: 8 February
Offer description

Medical Secretary – Part Time (Thursdays & Fridays)


Small Rheumatology Practice

We are seeking an organised, friendly, and proactive Medical Secretary to join our small, patient‑centred rheumatology practice. This is a part‑time position working Thursdays and Fridays, ideal for someone who enjoys building rapport with patients and supporting a close‑knit clinical team.


About the Role


You will be the first point of contact for our patients and play an essential role in ensuring the smooth running of the practice. Responsibilities include:

* Managing phones, emails, and patient enquiries
* Scheduling appointments and coordinating patient flow
* Processing referrals, reports, and medical correspondence
* Handling billing, Medicare and private health claims
* Maintaining accurate patient records
* Providing general administrative support to the rheumatologist and clinical staff


About You


We're looking for someone who:

* Has experience in medical reception or medical administration (preferred but not essential)
* Has a minimum of 1+ years experience with practice management software systems - we use S4S, which is similar to Genie.
* Communicates warmly and professionally with patients
* Is organised, reliable, and able to work independently
* Has strong attention to detail and a calm, steady approach
* Must have Australian work rights for this position


What We Offer

* A supportive, friendly working environment
* A stable part‑time role with consistent hours
* The opportunity to make a meaningful difference in patients' care experiences

If you're someone who enjoys working in a small practice where your contribution truly matters, we'd love to hear from you. Please send your CV and a brief cover letter with two referees to

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