Job no: 571469 Work type: Full Time Location: Bundall Categories: Sales
Employment Type: Full-Time Location: Bundall, QLD Salary: Guaranteed base earnings + attractive commission
Join Harvey Norman – Australia's leading home and lifestyle retailer – in a leadership role that blends customer service excellence, team management, and operational oversight.
We're seeking a passionate and driven Manager/2IC to support the success of our Bathrooms & Tiles department. You'll lead by example, inspire your team, and ensure every customer receives Great Service, Always!
Industry experience is highly regarded but not essential – we value leadership, initiative, and a strong retail mindset.
Key Responsibilities
* Drive sales and gross profit targets
* Lead, train, and support staff in company policies and procedures
* Coordinate in-store promotions and merchandising
* Ensure all sales processes are completed thoroughly
* Maintain store security, keyholder coordination, and housekeeping standards
* Communicate with suppliers and manage faulty stock returns
* Act as a key point of contact for customers
* Deliver tailored solutions and exceptional service
* Represent the brand professionally and proactively manage expectations
* Maintain product knowledge and engage with customer needs
What You'll Bring
* 2–5 years retail experience
* Previous management experience in a retail environment
* Strong customer service and interpersonal skills
* High attention to detail and a proactive approach to leadership
What We Offer
* Attractive commission and incentive-based rewards
* Career progression opportunities within a trusted national brand
* A supportive and positive team environment
If you're ready to lead with confidence and grow your career in a dynamic retail setting, become a key part of our Bundall success story.
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