Overview
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We keep the cloud running and support all AWS Data Centers, servers, storage, networking, power, and cooling equipment to ensure continual access for customers. You'll interface with a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate across AWS to deliver safety and security while providing capacity at the lowest possible cost. We foster an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Infrastructure Operations (Data Center) team supports the rapidly growing AWS business and customers 24/7. We are committed to maintaining the physical infrastructure of AWS and upholding standards for safety, security, availability, productivity, capacity, efficiency, and cost. You will contribute to maintaining and optimizing critical infrastructure that powers digital experiences for millions of customers worldwide, applying your technical expertise while working with diverse teams to ensure reliability and efficiency of data center operations. We are a supportive and inclusive team that values diverse perspectives and fosters an environment where everyone can contribute their insights to solve complex challenges.
Responsibilities
* Undertake and support management of both routine maintenance and emergency service of critical systems (switchgear, generators, UPS, power distribution, chillers, cooling towers, computer room air handlers, building monitoring systems, fire systems, etc.).
* Installation of new rack capacity and provisioning of power/cooling.
* On-site management of contractors and vendors, ensuring all work follows established practices, procedures, and local legislation.
* Establish performance benchmarks, conduct analyses, and prepare reports and documentation of all aspects of critical facility infrastructure operations and maintenance. Manage the facility's assets.
* Generate change management requests and incident management tickets for facility-related events (mechanical, electrical, plumbing) and assist in resolving infrastructure engineering and services issues.
* Collaborate with data center IT managers and other business leaders to coordinate day-to-day operations, projects, manage capacity, and optimize plant safety, performance, reliability, sustainability, and efficiency.
* Drive and implement projects to increase facility capacity, efficiency, sustainability, and reliability; assist in design implementation, commissioning, and build-out of new data center facilities.
A day in the life
Typical days vary, but you will usually participate in operational meetings, mentor and develop less experienced technicians, plan and schedule maintenance for critical infrastructure, collaborate on solving complex engineering problems, and coordinate with AWS data center regions globally.
About the team
Diverse Experiences: AWS values diverse experiences. If you do not meet all preferred qualifications, we encourage you to apply. If your career is just starting or follows a non-traditional path, don't let it stop you from applying.
Qualifications
Basic Qualifications
* 4+ years of relevant work experience
* Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
* Ability to bend or twist the body into unusual positions while working
* Ability to use hands to manipulate small wires and objects
Preferred Qualifications
* 4+ years of data center engineering experience
* Knowledge of network design and layout as well as low voltage (copper/fiber) cabling
* Experience in data center engineering
* Ability to perform physical tasks all day without becoming overly tired
Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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