Job Overview
The Business Systems Analyst will collaborate with stakeholders to analyze business needs, design and implement technical solutions, and drive process automation.
Main Responsibilities:
* Business Analysis & Change Management: Ability to lead enterprise-wide process optimization, requirement gathering, and change initiatives, translating business needs into actionable technical solutions.
* Systems Design & Risk Management: Strong skills in systems modeling (UML, BPMN, ER diagrams), gap analysis, and risk management, with a focus on secure, scalable solutions.
* Software & SAAS Optimization: Experience in evaluating, integrating, and optimizing software/SAAS platforms, including vendor management and alignment with business objectives.
* Data Analytics: Ability to design and implement data models, integration points, and BI/reporting solutions that enable accurate insights and informed decision-making.
* Project Management: Demonstrated experience delivering ICT projects using Agile methodologies, including scope management, risk control, acquisitions/mergers integration, and KPI monitoring.
* Automation & Integration: Proficiency in workflow automation, scripting (PowerShell, SQL, Python), and development tools (Power Apps, Power Automate, Logic Apps) to streamline business processes.
* Stakeholder Engagement: Strong communication and collaboration skills, with the ability to act as a trusted liaison between technical and non-technical stakeholders, and influence at senior leadership level.
Required Skills & Qualifications:
* Bachelor's degree in Information Technology, Business Information Systems, Computer Science, or a related discipline is required.
* Postgraduate qualification (e.g., a Master's in Business Administration, Information Systems, or Technology Management) is highly regarded.
* Minimum 5 years of commercial experience in roles such as Business Systems Analyst, Technical Business Analyst, or a similar position within a dynamic environment.
* Proven expertise in leading enterprise process optimization initiatives and managing change, with the ability to elicit, document, and translate complex business requirements into strategic technical solutions that align with long-term organizational goals.
* Strong skills in systems design and modeling using UML, BPMN, ER diagrams and Enterprise Architecture diagrams, along with experience in conducting gap analysis, integration mapping, and creating data flow diagrams that incorporate risk and cybersecurity considerations.
* Excellent communication skills with the ability to convey complex technical information in user-friendly terms, influence decisions, and collaborate effectively across diverse disciplines (e.g., IT, operations, finance), including engagement with senior leadership
Key Benefits:
This role offers opportunities for professional growth and development, with a focus on driving process automation and improving business efficiency.
About This Role:
This is an exciting opportunity to work in a dynamic environment and contribute to the success of our organization.