This is a great opportunity for an Order Management Operator to join a global industrial equipment manufacturer for a 12 month contract based in Bayswater VIC
**About this role**
An opportunity to work with a truly global OEM as Order and Logistics Operator in their Bayswater facility. The role will primarily center around prioritising factory orders by liaising with Product Management, Partners, Sales and Factory.
- Perform stock transfers in order to reserve stock.
- Monitor Stock variance and conduct maintenance in line with Logistics.
- Tableau daily Update and development
- Primary function is to priorities factory orders by liaising with Product Management, Partners, Sales and Factory.
- Work with our partners to support prioritization of orders.
- Process customer orders into the ERP system in an efficient and timely manner to fulfil the customer order at the requested date in line with company guidelines.
- Monitor back orders, check order delivery dates and send confirmation to customers, co-ordinate technical and commercial clarifications incl creditworthiness and export control checks.
- Ensure appropriate and timely response to customer requests, queries and issues.
- Effectively liaise with external and internal stakeholders, including customers, team leads, sales team and product team.
- Perform other customer service duties as required.
**About you**
- Previous experience in a customer service/ order entry environment.
- Logistics experience is highly desirable.
- Strong IT skills - SAP knowledge is mandatory.
- Excel knowledge at least a moderate leave.
- Excellent time management skills, with the ability to priorities and manage tasks efficiently and effectively.
- Provide outstanding service to a high level of customers.
- Engage with factories to ensure deliveries are accurately and efficiently delivered
**Our offer**
- Bayswater VIC based
- Monday
- Friday role (38hrs)
- 12 month contract
- Great Culture | Safety Focused | Professional Team
**About us**
Operating in Australasia since 2001, Brunel has major bases of operation in Perth, Sydney, Brisbane and Port Moresby, which are further backed by the strength and reach of a truly global network spanning over 40 countries, 100+ offices and 45 years of successful operation.
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