Join to apply for the Strata Assistant role at Bright & Duggan GroupIntroduction:Bright & Duggan Group is built on the principles of United, Trusted, Accountable, and Visionary. These values serve as the foundation for our team and guide our approach to work and interactions with clients and colleagues. We expect all employees to consistently promote and uphold these values.As Bright & Duggan team members, our employees act as ambassadors for the whole group. Our diverse portfolio comprises four main pillars: strata management, integrated resort management, building and facilities management, and asset management. To foster growth and extend our service offerings and reach, we expect our employees to actively promote all brands and products associated with Bright & Duggan.Description:We are seeking a highly organized and detail-oriented Strata Assistant to assist with the day-to-day operations of a strata portfolio. The successful candidate will work closely with strata managers, committees, property owners, tenants, and contractors to ensure the smooth running of strata properties.About the Role:Assist with administration management of one or more portfolios, including submitting maintenance requests, correspondence, attending meetings, maintaining body corporate records, and communicating with clients.Prepare notices, minutes, and legislative documents for meetings.Liaise with committee members, owners, real estate agents, solicitors, contractors, and relevant bodies to handle queries, requests, and conflicts professionally.Provide proactive customer service based on reported issues.Attend meetings with strata managers as needed, including after-hours.Respond promptly to communications within KPI timeframes to maintain high service standards.Build and maintain relationships with clients and suppliers to enhance the organization's reputation.This is an office-based, administration-intensive role requiring high attention to detail.Skills and Experiences:About You:High energy with the ability to manage competing priorities and a proactive attitude.Proficient in Microsoft Office (Word and Excel).Ability to troubleshoot issues proactively.Preferred IT knowledge.High school diploma or equivalent.Minimum 2 years of administrative experience (desirable).Strong organizational and time management skills.Excellent written and verbal communication skills.Ability to work independently and in a team.Strong attention to detail and accuracy.Why Join Us?Hybrid/flexible working options.Inclusive and flexible work environment.Ongoing training and development.Employee Assistance Programs.Salary sacrifice and novated lease options.First aid and mental health support on-site.Wellness leave and other benefits.Application Process:Apply online; shortlisted candidates will be contacted for a phone screen and face-to-face interview.Final steps include psychometric assessment, background check, and references.We are committed to diversity and inclusion. All candidates will be considered regardless of race, religion, gender identity, or age. Applicants must have legal right to work in Australia.Seniority levelEntry levelEmployment typeFull-timeJob functionAdministrative
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