Join to apply for the Claims Support Officer role at Bendigo Advertiser.
About The Role
Ensure internal and external customer expectations are exceeded and business objectives met by efficiently undertaking claim processing and administrative functions including lodgement of new claims and processing medical transactions. Ensure work is completed with a high level of accuracy, decisions are evidence based (in line with allocated authority), clearly documented and in accordance with external/internal policy and procedure.
About You
- Experience in a customer service (including retail) or administration support role – insurance and/or finance industry with knowledge of Workers Compensation would be an advantage.
- An understanding of relevant regulatory and/or legislative compliance requirements that impact the organisation would be an advantage.
- Demonstrated evidence of technical proficiency with systems, software, databases, reporting and communication tools.
- Pays high attention to detail by completing tasks with thoroughness and accuracy and has the ability to quickly identify errors or inconsistencies within information.
- A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.
Benefits And Perks
- Inclusive Culture: Join a supportive, open‑minded team focused on customer outcomes, bringing your authentic self to work every day!
- Versatile Work‑Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
- Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
- Financial and Well‑being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program – own a piece of your employer!
About Our Culture
We care about everything that makes you, you. We believe in a workplace that celebrates inclusion and equal prospect, where people of all genders, ages, religions, sexual orientations and abilities are not only welcomed but valued for the unique perspectives and talents they bring to work. We’re committed to fostering an environment where everyone belongs and can thrive and reach their fullest potential.
Adjustments and support: If you require any support and adjustments to participate equitably in this recruitment process, we encourage you to reach out to for a confidential conversation.
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